Sparkle.ly Privacy Policy

Effective Date: 9/26/2025

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Sparkle.ly (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website. We are based in Ohio and provide holiday lighting services exclusively within the state of Ohio.

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1. Information We Collect

We may collect the following information when you interact with us:

Personal Information: Name, phone number, email address, and home address (for scheduling and installation purposes).

Service Information: Details related to your lighting project, preferences, and communication history.

Payment Information: Processed securely through third-party payment providers. We do not store full payment card details.

Technical Information: When visiting our website, we may automatically collect IP address, browser type, and usage data for analytics purposes.

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2. How We Use Your Information

We use your information to:

Schedule and provide holiday lighting services.

Communicate about appointments, quotes, and service updates.

Send invoices, receipts, and payment reminders.

Provide customer support.

Share special offers, promotions, or company news (only if you opt in).

Comply with legal obligations under Ohio state law.

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3. Sharing of Information

We do not sell or rent your personal information. We may share information only in these cases:

With service providers (e.g., payment processors, scheduling software) to complete your transactions.

To comply with legal obligations, court orders, or law enforcement requests.

If Sparkle.ly undergoes a business transfer, merger, or acquisition.

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4. SMS and Email Communications

By providing your phone number or email address, you consent to receive communications from Sparkle.ly, including service reminders, appointment updates, and special offers. Message and data rates may apply. You may opt out at any time by following unsubscribe instructions in emails or replying STOP to SMS messages.

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5. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, use, or disclosure. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

If you are an Ohio resident, you have the right to:

Request access to the personal data we hold about you.

Request corrections to your information.

Request deletion of your personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us at the information below.

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7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18. If we learn that a child’s information has been provided, we will delete it promptly.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

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9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

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Sparkle.ly
Phone: 330.737.1780
Website: www.sparkle.ly